Yes – we ship our products from the Far North to the Deep South. Please see our [Shipping page] for more information.

Not on the website (yet!) – watch this space, we're working on it. In the meantime, you can absolutely order by filling in our [Contact Form], and one of our team will be in touch.

We offer both installation and supply-only options, depending on your site's unique needs. If you choose to install the product yourself, we have a great range of easy-to-follow guides. Once your installation is complete, simply submit your photos through our [Warranty Approval Form] to activate your Tru-Gard 10-year warranty.

Absolutely – just fill in our [Contact Form] with some information about your project and we’ll be in touch with a tailored quote.

Yes – all our products are designed and independently tested to meet or exceed New Zealand and Australian safety standards. For more detail, visit our [Product Engineering page].

Yes – we offer some custom design and development services. If you have specific requirements, please get in touch with our team to see how we can help.

We use high-grade, durable materials such as galvanised steel, powder-coated finishes, and aluminium (for handrail systems) — all built to withstand tough site conditions.

Delivery times vary depending on the product and your location. Please check our [Shipping page] for timeframes and delivery information.

Yes – we offer a Click & Collect option from our Dunedin HQ by prior arrangement. If you didn’t select this at checkout, just contact our team to organise it.

We’re proud to design, manufacture and sell our products directly. That means expert advice, better pricing, and no middleman.

Yes – all Tru-Gard products are backed by a 10-year warranty when installed to our specifications. For more information, visit our [Warranty page] or complete the [Warranty Approval Form] after installation.

We stand by the quality of our products, but if something’s not right, please contact us as soon as possible. Our team will work with you to resolve the issue quickly. You can find more details on our [Returns & Warranty page].

We’re happy to discuss bulk or trade pricing options tailored to your specific project. Please contact us with details about your requirements, and one of our team will respond promptly.

Yes – we have products designed specifically for indoor or outdoor use. These are clearly marked on the individual product pages. For more information or advice, please contact our team.